We partner with and scale great businesses.

You can stand out from the crowd with the right partners alongside you.

You have created something great–it impacts thousands of women every year, makes employees happy to come to work, and has a strong reputation in your community. Yet, it isn’t easy to run a great business and also see patients every day. Physician owners face more challenges today than ever before, only worsened by the pandemic. Burnout and exhaustion can start to feel normal.

Not all operators are equal in how they approach patient care or run a successful business.  Some will more intimately understand what it means to run a practice and be able to effectively execute a clear strategy.  With deep experience in ambulatory care and an extensive network of experts, Ivy Hill Health knows how to succeed and navigate the complex world of physician practices.

Ways We Can Help You

Finding and Keeping the Best People

Recruiting and retaining great people is a competitive advantage for any successful healthcare company today.

Our Past Success:

Even in the first 12 months of the pandemic, we were able to recruit 250+ new clinical staff and 30+ new providers to meet patient demand. We have deep relationships with staffing and locum agencies, built extensive onboarding programs, and prioritized employee engagement to decrease attrition rates in some cases by 20%.

Improving Daily Operations

It is easy to get lost in daily operations when delivering care to thousands without detailed processes and proper training.

Our Past Success:

Whether in urgent care or other specialties, we have redesigned the front and back offices to eliminate waste, see more patients safely, and cut average wait times by 10 or minutes per patient. Subsequently, we had made our clinics happier places to work in and have been recognized nationally for it.

Winning at Online Marketing

More and more patients today will choose their provider before they get a referral or talk with their primary care physician.

Our Past Success:

We’ve launched major digital online marketing campaigns across internet, TV, and press that have dramatically improved online and walk-in traffic. We have raised the average Google score from 2.9 to 4.7/5.0 from thousands of online reviews in 20+ clinics in less than 3 years. We understand how to win online.

Adding Infrastructure for Scale

In order to remain competitive today and grow, you must have the systems and technologies to make it easier to spend your time on where it is needed most – providing care to patients.

Our Past Success:

We understand that sometimes it feels like there isn’t enough time in the day to get everything done or that you know it can be better. In the past, we have completely revamped the front and back offices to automate processes and make operations run smoothly. Better medical records systems, new human resources and recruiting tools, intuitive billing software, and KPI/metric dashboards are only a few examples of where we have led change and seen greater efficiencies and happier employees for our companies.

Improving Financial Management

Nearly every type of practice is seeing some form of change in its reimbursements. In addition, new payment models will only add more complexity to getting paid.

Our Past Success:

It is hard to successfully run any physician practice when reimbursements are being threatened or payors are more frequently delaying payment. Over the last 10 years, we have implemented new front- and back-end tools that streamlined patient collections, properly matched coding to services performed, and expedited payment processing. We understand value-based payments and piloted programs with various payors to find new revenue streams.

Driving Quality in Decision-Making

Quality must always remain top-of-mind in decision-making – no matter how busy everyone becomes.

Our Past Success:

It is so easy for things to slip when clinics get busy or proper training is lacking. We believe that any great healthcare organization must have a strong commitment to quality and continually refine its workflows and procedures to practice evidence-based medicine. We have worked alongside physician leadership to codify best practices for our services and worked with our partners (e.g. hospitals, consultants, universities) to implement them. We have also built new training programs from the ground up and, collectively, seen a sharp drop in errors and better safety records.

Growing by Acquisition and New Sites

Impact is not only measured by the care you deliver in your clinic walls but also by the number of patients and communities you serve.

Our Past Success:

Mergers and acquisitions (M&A) is a core component of our growth strategy. In past platforms and health systems, we have used tested playbooks and a disciplined approach to create value and enter underserved markets–whether that’s combining with our largest competitor in the Atlanta market or adding 14 new clinics built in a single year. We can grow smartly without taking unnecessary risks.

It’s a partnership you’ll be proud of.

We’re all-in and fully committed as day-to-day operating partners to growing a large business that will prioritize patient care and happy employees. Reach out to learn what this could mean for you.